Voice AI

Experience our Helpdesk AI for 24/7 Facility Service Automation

INDUSTRY-FIRST AI CONNECTOR FOR CMMS

Run your facilities from a conversation.

Facilio MCP gives your facility, operations, and property managers an AI that actually manages the work — from Claude, ChatGPT, Microsoft Copilot, or Cursor. Ask, and Facilio does it.

  • Uses your Facilio permissions
  • OAuth2 single sign-on
  • No new AI seats to buy
  • Every action in your audit log
Works with
…and every AI assistant that speaks MCP.

The questions your managers already ask — answered instantly.

You

"Show overdue service requests across Tower A, owner-escalatable."

Facilio

3 SRs open past 48 hours at Tower A — two tenant HVAC complaints on Floors 11–14, one owner-flagged lift escalation. Draft an owner update?

You

"Draft the tenant update on the lift maintenance at HQ."

Facilio

Draft ready. Subject: Scheduled lift service, HQ, Friday 22:00–02:00. Impact: Cars 2 & 4. Send to the HQ tenant group?

You

"Summarise this week's critical incidents across the portfolio."

Facilio

5 critical incidents this week — chiller trip at Tower A (resolved), tenant HVAC at Building 3 (open), 3 after-hours escalations. Full brief ready for the owner review.

Why Facilio MCP The first AI connector purpose-built for CMMS.

Natural, not mechanical

Your teams describe what they want in plain language. Facilio understands names, sites, equipment, and status — no forms, no codes, no training.

Works with the AI your managers already have

Claude, ChatGPT, Microsoft Copilot, Cursor — the enterprise AI tools already sitting on their laptops. No new seats to buy. No new tool to learn.

Shaped for the decision-maker

A facility manager gets the building view. An operations head gets the portfolio. A property manager gets the tenant and owner lens. Same question, the right answer for the room they're walking into.

Enterprise trust, day one

Your Facilio permissions decide what the AI can see and do. Destructive actions always confirm. Every action is logged.

Three seniors. Every answer shaped for the room they're walking into.

Facility, operations, and property managers already have an AI assistant on their laptop. Facilio MCP is the piece that turns it into an operations tool. Your field crews feel it too — a supervisor can now read back status, dispatch, or close the loop on behalf of the team, in chat.

Facility Manager

Accountable for the building.

  • Show PM compliance for HVAC assets at Tower A this quarter.
  • Which tenants have open service requests older than 48 hours?
  • Draft an update for the HQ tenant group on the lift maintenance.

Outcome. Walks into every building review with the answer already in hand.

Operations Head

Running the portfolio.

  • Which sites are trending over budget this month?
  • Compare open work-order aging across the West region.
  • Summarise last week's critical incidents across the portfolio.

Outcome. Sees drift early — before it shows up in a monthly review.

Property Manager

Accountable to tenants and owners.

  • Any open tenant complaints I should know about today?
  • What's the status of the rooftop AHU replacement at Building 3?
  • Draft a monthly operations summary for the ownership group.

Outcome. Answers the tenant, the owner, and the board — from one chat.

Real outcomes, from real pilots.

−4hrs/wk

reclaimed per manager — time that used to go into dashboards and status chasing.

faster weekly portfolio reviews — the brief is ready before the meeting starts.

80%

of tenant and owner updates drafted in chat — no CMMS login, no doc templates.

Built for the CIO who signs off.

  • admin_panel_settings

    Your existing Facilio permissions remain in force. The AI can never see or do more than the signed-in user can.

  • key

    Single sign-on with OAuth2 against your Facilio workspace — no shared credentials, no side doors.

  • fact_check

    Every action the AI takes in Facilio lands in your existing audit log — exactly as it would if the user had clicked through the interface. Same records, same retention, same compliance view.

  • gpp_good

    Destructive actions — deletions and overrides — always require explicit user confirmation.

  • shield_lock

    Your data stays in Facilio. The AI assistant only sees what's needed to answer the question.

  • public

    Hosted in your region: US, EU, UK, AU, AE, SA, US-Azure.

  • verified_user

    Meets your compliance standards: SOC 2 Type II, ISO 27001, GDPR.

Turn it on in minutes

A switch, not a project.

Facilio MCP is hosted at mcp.facilio.com/mcp. No installs. No downloads. No self-hosting.

Enable Facilio MCP in your workspace admin.

One toggle. Your existing roles and permissions are inherited as-is.

Connect your AI assistant.

Claude, ChatGPT, Microsoft Copilot, or Cursor — signed in with the same Facilio account your managers use every day. No new seats to buy.

Ask away.

Your managers are productive from the very first question. No training. No playbook.

Early access is open.

Facilio MCP is included in the Facilio AI Suite for all qualifying customers. Enterprise rollouts are scoped with our team.

The questions buyers ask first.

  • Claude, ChatGPT, Microsoft Copilot, Cursor — and every other assistant that speaks the Model Context Protocol. Your team keeps the AI tool it already uses.

Give your managers an AI that actually runs the portfolio.