INDUSTRY-FIRST AI CONNECTOR FOR CMMS

Run your facilities from a conversation.

Facilio MCP connects your AI assistant — Claude, ChatGPT, Microsoft Copilot, or Cursor — directly to your Facilio data. Ask about open SRs, incidents, or maintenance status. Get instant, accurate answers without leaving the tool you already use.

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Uses your Facilio permissions
Single sign-on via OAuth2
No new AI seats to buy
Every query logged in your audit trail

Claude

Works with

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…and every AI assistant that speaks MCP.

The questions your managers already ask — answered instantly.

You

"Show overdue service requests across Tower A, owner-escalatable."

Facilio

3 SRs open past 48 hours at Tower A — two tenant HVAC complaints on Floors 11–14, one owner-flagged lift escalation. Draft an owner update?

You

"Draft the tenant update on the lift maintenance at HQ."

Facilio

Draft ready. Subject: Scheduled lift service, HQ, Friday 22:00–02:00. Impact: Cars 2 & 4. Send to the HQ tenant group?

You

"Summarise this week's critical incidents across the portfolio."

Facilio

5 critical incidents this week — chiller trip at Tower A (resolved), tenant HVAC at Building 3 (open), 3 after-hours escalations. Full brief ready for the owner review.

The first AI connector purpose-built for CMMS.

Natural, not mechanical

Your teams describe what they want in plain language. Facilio understands names, sites, equipment, and status — no forms, no codes, no training.

Works with the AI your managers already have

Claude, ChatGPT, Microsoft Copilot, Cursor — the enterprise AI tools already sitting on their laptops. No new seats to buy. No new tool to learn.

Shaped for the decision-maker

A facility manager gets the building view. An operations head gets the portfolio. A property manager gets the tenant and owner lens. Same question, the right answer for the room they're walking into.

Enterprise trust, day one

Your Facilio permissions decide what the AI can see. Destructive actions always require confirmation. Every action is logged.

Three roles. Every answer shaped to the person asking

Facility, operations, and property managers already have an AI assistant on their laptop. Facilio MCP is the piece that turns it into an operations tool. A supervisor can check status, review open items, or get a briefing — in chat, without logging into Facilio.

Facility Manager

Accountable for the building.

Show PM compliance for HVAC assets at Tower A this quarter.
Which tenants have open service requests older than 48 hours?
Draft an update for the HQ tenant group on the lift maintenance.

Outcome. Walks into every building review with the answer already in hand.

Operations Head

Running the portfolio.

Which sites are trending over budget this month?
Compare open work-order aging across the West region.
Summarise last week's critical incidents across the portfolio.

Outcome. Sees drift early — before it shows up in a monthly review.

Property Manager

Accountable to tenants and owners.

Any open tenant complaints I should know about today?
What's the status of the rooftop AHU replacement at Building 3?
Draft a monthly operations summary for the ownership group.

Outcome. Answers the tenant, the owner, and the board — from one chat.

Real outcomes, from real pilots.

−4hrs/wk

reclaimed per manager — time that used to go into dashboards and status chasing.

3×

faster weekly portfolio reviews — the brief is ready before the meeting starts.

80%

of tenant and owner updates drafted in chat — no CMMS login, no doc templates.

Built for the CIO who signs off.

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Your existing Facilio permissions remain in force. The AI can never see or access more than the signed-in user can.
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Single sign-on with OAuth2 against your Facilio workspace — no shared credentials, no side doors.
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Every query the AI makes through Facilio MCP is logged in your existing audit trail — same records, same retention, same compliance view.
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Destructive actions — deletions and overrides — always require explicit user confirmation.
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Your data stays in Facilio. The AI assistant only sees what's needed to answer the question.
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Hosted in your region: US, EU, UK, AU, AE, SA, US-Azure.
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Meets your compliance standards: SOC 2 Type II, ISO 27001, GDPR.

Turn it on in minutes

A switch, not a project.

Facilio MCP is hosted at mcp.facilio.com/mcp. No installs. No downloads. No self-hosting.

Enable Facilio MCP in your workspace admin.

One toggle. Your existing roles and permissions are inherited as-is.

Connect your AI assistant.

Claude, ChatGPT, Microsoft Copilot, or Cursor — signed in with the same Facilio account your managers use every day. No new seats to buy.

Ask away.

Your managers are productive from the very first question. No training. No playbook.

Early access is open.

Available to all Facilio CMMS customers. Enterprise rollouts are scoped with our team.

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The questions buyers ask first.

Claude, ChatGPT, Microsoft Copilot, Cursor — and every other assistant that speaks the Model Context Protocol. Your team keeps the AI tool it already uses.
No. The AI operates strictly inside the signed-in user's Facilio permissions. If a user can't see a record or an action in Facilio, the AI can't either.
Anything destructive — deletions, overrides, mass updates — is always shown to the user for explicit confirmation before Facilio executes it. Nothing happens silently.
Yes. Facilio MCP covers every standard module — work orders, service requests, assets, tenants, purchase orders, inventory — and automatically includes the custom modules your organisation has built on the Facilio platform.
Facilio MCP is available in US, EU, UK, AU, AE, SA, and US-Azure. You stay in your existing Facilio data region — nothing moves.
Every action the AI performs in Facilio is logged in your existing audit trail — exactly as if the user had clicked through the interface. Same records, same retention, same view your compliance team already uses. Facilio does not store the AI conversation itself; it stores the resulting actions, the user who took them, and when.
Most teams go live in a day. Admin enables Facilio MCP, users connect their AI assistant with single sign-on, and they're productive from the first question. No training programme required.
Facilio MCP is the conversational layer of the AI Suite. It sits alongside Atom's autonomous agents — MCP gives your people an AI they can talk to; Atom gives your operations an AI that runs on its own. Together, they're one AI fabric.

Give your managers an AI that actually knows your portfolio

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