About Goodman

Goodman is a global industrial property group headquartered in Sydney, Australia. It develops, owns, and manages high-quality logistics and warehouse facilities across major urban markets. Known for its focus on sustainability and long-term partnerships, Goodman supports some of the world’s leading brands with flexible, efficient spaces. In Australia, Goodman operates a significant portfolio of commercial and industrial sites with an emphasis on digital infrastructure and ESG performance. Its operations are guided by a commitment to delivering sustainable, customer-centric real estate solutions.

Challenges:

Operating in a region where demand charges account for nearly 50% of energy costs, Goodman needed to optimize building performance, automate demand control, and support sustainability goals, without disrupting operations. Manual monitoring, siloed systems, and limited fault visibility stood in the way of achieving Green Star energy targets and delivering strong tenant experiences.

Key challenges included:

• No centralized dashboards or operational insights across buildings
• Inability to validate solar performance and energy generation
• Difficulty reconciling tenant-level utility usage
• Limited visibility into asset faults or inefficiencies

Facilio’s Solution

Facilio implemented its Connected Buildings platform to unify Goodman’s building operations across 5 sites. Core capabilities included real-time data and utility monitoring, asset-level fault detection, and solar plant tracking. By consolidating 1,100+ data points into intuitive dashboards and enabling ready to go demand control logic, the platform gave Goodman complete oversight of energy performance and asset behavior. The result: a scalable, transparent foundation for operational intelligence and sustainability compliance.

Solution Highlights

1. Operational Visibility That Scales with Portfolio

Facilio established a unified data layer connecting 514 assets, including HVAC units, energy meters, lighting, and water systems. Real-time dashboards were customized to each site and unit, surfacing insights such as energy use intensity, line voltages, and asset uptime. This foundational visibility helped Goodman eliminate blind spots, reduce reactive firefighting, and create a data-driven standard for managing building performance at scale.

2. Energy Insights That Power Smarter Decision-Making

With energy costs driven heavily by peak demand in Australia, Goodman needed to go beyond tracking consumption. Facilio’s energy dashboards helped teams analyze imported electricity vs. solar generation, track cost per area, and normalize consumption by asset type. These insights not only surfaced savings opportunities but also created a reliable basis for sustainability benchmarking and long-term planning.

3. Cutting Costs Down with Proactive Fault Awareness

Facilio configured a rules-based fault detection engine tailored to Goodman’s asset mix, flagging out-of-hours operation, flatlining sensors, and deviations in HVAC or solar behavior. Faults with measurable impact were evaluated to project potential energy or cost implications, helping teams prioritize resolution. These alerts reduced service lag and ensured no fault slipped through unnoticed.

4. Demand Control for Green Star Readiness

While Goodman’s actual site loads remain below demand thresholds, automated demand control logic was configured within Facilio to meet Green Star energy compliance requirements. The control routines are pre-set and ready to trigger if thresholds are approached, enabling certification without the need for active intervention. This setup ensures Goodman remains compliant and audit-ready, without disrupting normal operations.

5. Remote Operational Control Without Complexity

Facilio enabled Goodman’s teams to manage HVAC and lighting schedules across all buildings via remote, rule-based commands. Whether enforcing night-time shutoffs or overriding during emergencies, staff had full control without the need for on-site inputs. Dashboards were also shared with internal stakeholders and displayed live onsite to keep everyone aligned without the need for a tenant-facing portal.

6. Eliminating HVAC Conflicts with Smart Overlap Detection

Facilio helped Goodman identify hidden inefficiencies like simultaneous heating and cooling, where chillers and boilers ran at the same time - causing avoidable energy waste. The system also flagged equipment operating outside defined schedules, revealing faults driven by control issues or manual overrides. These insights allowed operational teams to fine-tune HVAC logic, cut down unnecessary runtime, and align performance with energy-saving goals.

Impact

• Enabled automated demand control capability to meet Green Star standards
• Achieved real-time visibility across 514 assets.
• Reduced manual energy monitoring workload across 5 sites.
• Provided solar performance insights with inverter-level breakdowns
• Eliminated simultaneous heating and cooling overlaps and reduced out-of-schedule HVAC runtime.