Portal users can export workorders as csv or excel, if the user has export permission.
In Portfolio module, when a user views the spaces within site/building, the user will be able to sort the spaces using the standard sort feature.
Updates in Inventory Management:
Tool stocking feature has been enabled in tools module, tool types module, storeroom module to add the quantity of tools.
Edit option for each tool to update basic details of the tool.
iOS apps support OCR feature as part of the Delivery module.
In dashboard if the user sets a datetime field (eg: created time, modified time) as a filter, then user will have an option to have a slider/ selection box to choose the hour of the day, day of the week & day of the month as a filter.
Workflows & Notifications list view supports pagination.
When a user wants to leverage ‘group invite’, if there are multiline fields as part of the invite, the values entered as part of those fields were not getting saved, this issue has been resolved.
When user creates emails using the Email Settings, if there is an error while creation, the user will view actual error message instead of a generic error message.
Support for AUD as a unit for a currency field.
“Developer Space” feature for creating/ managing users for whom OAuth2/ API secret keys that can be utilised for integration with external systems.
In PPM module list view page, when a single site PPMs were created, they didn't display the association with that site in the list view, the issue has been resolved.
When a vendor contact/ tenant contact was deleted, the user was able to access the portal. This defect has been resolved with removal of portal access for the deleted user.
A rotating tool which has an associated asset, when utilized in Workorder (in Item & Tools) the current balance was not getting updated in the Tools module. The defect has been fixed and the current balance will be updated automatically.
When an announcement was read by a user using an iOS app, the announcement was still shown as unread. This defect has been resolved.
When a user uploads an image by taking a picture using their camera in Android device, the orientation of the image was getting updated automatically post upload, this issue has been resolved, User will now view the image the same way it has been taken.
Approval module currently has a ‘resend’ functionality in which if the approver rejects, a user can resend the information for approval by revising the item. Resend functionality has been updated with two capabilities.
Admin can define the fields that user can update while selecting ‘resend’.
Admin can also choose actions post ‘resend’. Actions can be status update, field update, email, script execution and mobile notification.
In the Visitor module settings, while managing the notifications, ‘Notify host’ email option was not working. This defect has been resolved.
When the user sets the time and date formats in “Company Profile”, all the time and date will be displayed accordingly. Previously if the organization wide time had been set as ‘12hour’, it was not getting reflected in all forms, it has been resolved.
Occupants who have invited visitors can delete the invitation for the upcoming invites.
When a user clicks ‘download’ attachments, the attachment got downloaded multiple times for a single click. This defect has been resolved.
In ‘User’ settings, users were not able to delete the accessible spaces associated with them. Issue has been resolved.
When a visitors checks-in without an invite, a QR code gets generated which can be utilised by the visitor during checkout. QR code was not getting generated and the issue has been resolved.
Users will have an option to hide timeline filter for dashboard widgets.
While printing a workorder, user will have an additional option to print ‘history’ of the workorder.
When user creates emails for service request creation, the record didnt save all information provided by the user, it has been resolved.
Users will view an error message when they are trying to create a field with same field name.
April 25, 2022
‘Created time’, ‘created by’, ‘modified time’ & ‘modified by’ fields are added in People modules (tenant contact, vendor contact, employee). This will allow users to know who & when a record was created/ modified.
When the user tries to delete a space (site, building, space), the user will be prompted to delete all its associated asset/ accessible space/ PPM, only post deleting all associated records, the space can be deleted.
When the user tries to delete an asset, the user will be prompted to delete all its associated PPMs showing the count of PPMs, only post deleting all associated records, the asset can be deleted.
Workq app for Android supports drilldown feature in dashboard.
Andriod apps will hide states & stateflow buttons for the module that has disabled stateflow.
iOS app will display all the file fields in the summary page of a record.
iOS app displays the description of items & tools along with the Item/ tool name when a user wants to add the item/tool to a workorder using the item/tool picker.
Password security policy has been enhanced to the portal users. It was previously available only for main app users.
When a field in PPM is preset with a boolean value, that value was not getting displayed. It has been fixed, now the user will view the value while editing the PPM
Booking summary page will hide all cost related information for facilities that are not-being charged for the usage.
For custom module based dashboard elements, when the user selects ‘Edit Reports’, the user was not getting redirected to the reports of the custom module, this issue has been fixed.
For multiselect fields, the user was not able to drilldown the reports, it has been fixed.
Legends for the Report were not getting displayed at the correct position when asset filter was applied in the dashboard, this issue has been fixed.
Users were not able to ‘Checkout’ using the Visitor Kiosk app, the issue has been fixed.
April 18, 2022
All new Orgs will leverage the new Preventive Maintenance schedules where user can create PM schedules for multiple sites (Multi site PM).
Multi site PM schedules will be visible to users who have access to all the sites listed in the PM schedule. If a User has access to one or more but not all sites, then that user will not be able to view the PM schedule.
Revamp of Item module in Inventory:
User will be able to leverage “Edit” button to update basic details of the Item in Item Module.
“Stock Item” option has been provided in Items, Item types & Storeroom module for users to quickly add/stock items to a storeroom.
When the user is booking from the floor plan, the booking dialog box was not closing post booking. This defect has been fixed, user can now book and the dialog box closes automatically.
Asset reading based reports couldn't utilise default filters from the dashboard. This has been fixed.
KPI module was displaying wrong units for each metric, User will now view the correct unit for each metric based on the user definition.
Dashboard cards will now animate light, fan icons based on the user defined boolean values.
Occupant Portal user was not able to view the details of a service request created by the user. The details were getting displayed only for the main app users, now even the portal users are able to view it.
In Preventive maintenance module, when the user was trying to filter based on PM ID, the filter tag was not available, it has been added as a filter to the user.
User can now create workorder leveraging “+” icon next to notifications bell icon in the header.
April 11, 2022
Description field in community module has been updated to handle longer description entered by the user.
Users can view the details of the tenant address as part of the tenant summary in a separate address card.
When a user wants to add inventory items & tools for a workorder, the user will be able to view the description along with the item name in the Item picker.
While managing inventory, the user will now be able to manually adjust items (addition or removal of item quantity) individually or bulk adjust for multiple items within a storeroom.
User will be able to redirect from a child (dependant) workorder to parent workorder.
“Created time” field in workorder will now display the same time in both main application and workq mobile application.
April 4, 2022
Floor Plan Customization: Users will be able to add more value to the floor plan by enriching it with labelling elements in floor plan, managing the font size of the label and even differentiating the elements by color coding.
Admins will have better UX for assigning Accessible Space to each user as part of User configuration settings.
Announcement module supports new text formatting options as part of the rich text editor feature.
Reports module supports multi select fields. For eg: If a workorder is assigned to multiple technicians, report for each technician will display the workorder associated with that technician.
Android app supports confirmation dialog boxes defined in Stateflows.
Android app Users will view 403 error message for unauthorized access.
If the User knows the ID of a PPM, the user can search for a particular PPM using that unique ID.
If the user is trying to perform an action for the record under a state that is locked (defined in Stateflow), then the user will view specific error messages.
While adding attachments to the attachment fields in a Custom module form, when the user uploaded the attachment and then deleted it before submitting the form, the user wasn't able to reupload the attachment. This defect has been fixed.
March 28, 2022
Main app users will now have an option to request notifier in the comments sections for all the workorders created by Portal Users.
Transfer request feature for transferring inventory items/tools from one storeroom to another will now be available as a role based permissioned feature (Roles Module) where permission for each role can be provided for create, read, update and delete actions.
When a User wants to add tools to the workorder, the user will now have an option to view a widget for viewing all the tools along with its details.
Introduction of role filter for audience of buildings & tenant units a role filter is introduce for audience with types - shared to building/tenant unit.
When a site/building is deleted, all the associated space/floor will be deleted.
When user chooses to export data, the exported file will display all the multiple (multi-lookup) entries.
Service Request will now enable users to view all the notes and information through a separate “Notes & Information” tab.
In storeroom modules, users will be able to update the sites that a storeroom serves.
Now Users will not be able to add duplicate field name.
March 21, 2022
iOS supports duration field and Custom button action - “Open form” using the form id.
iOS app displays the full name of the field in multiple lines for field names that are long.
For multi-lookup fields, iOS app now displays a default value set during form rule definition.
Advanced filters and criteria builder is added with date operating criteria feature. Now the user can choose to provide values based on hour of the day, day of the week, day of the month, week of year & month of year as a criteria or filter.
Supports ‘feet per minute’ unit for speed based readings.
The site at which the storeroom is located is automatically considered as a site that is served by the storeroom.
Location field in Storeroom is now mapped to the site at which storeroom is located.
For a tenant unit, if there is just one contact, then that contact will be considered as a primary contact, the primary contact cannot be deleted manually. If the tenant unit has multiple contacts and if the primary contact has been deleted then one of the secondary contacts will be updated as primary contacts.
“Email this report” feature in dashboard will mail the report to respective mail id.
While displaying the cards in dashboards, the user will now be able to view the list based on the card, when the filter for showcasing the dashboard is “logged-in user”.
User will now be able to add notes & attachments in receivables module without glitches.
User will not view any error anymore while adding first item or tool to the storeroom.
Users need not provide Storeroom while creating a Purchase Request.
March 14, 2022
Users can now leverage live translations in workorder summary page to their preferred languages. This live translation is powered by google translate.
Improved UI update for Tenant unit module.
In Storeroom module summary & list page, user can view all sites that a storeroom serves.
Android & iOS app supports Custom buttons.
Rules can now be defined on the responses given in Inspection and Induction modules.
Android app supports form rules for a lookup field where multiple values can be selected (multi select lookup field).
Android app displays the description of item along with the item name in the item picker of workorder.
Form rules can now be configured for Subforms in templates.
User will now be able to click the required Item Type in a particular storeroom and view the details of the Item type without glitches.
While adding items required for workorder, users will be able to view all the rotating items in the “Add Items” section in workorder (item picker in workorder).
User will be able to “Add Tools” in android app.
Dashboards can be enabled and disabled seamlessly.
March 7, 2022
Storeroom module supports addition of Custom fields to its template.
In Workorder module’s Items & Tools section, while a user is trying to “Add Items”, there have been multiple updates.
Display screen will now show the description along with the name of the item where search can be through both item name and description.
Items will be displayed in pages.
Items without any quantity will also be displayed but cannot be utilized in the workorder.
Tenant contacts list and summary page has been updated to display all its fields.
Improved UX for Portal app summary pages.
Form rules can be defined for Preventive Maintenance template.
In Android mobile app, workorder task/item can now be viewed without the app getting crash.
In Android mobile app, the site field will show a blank value, when a particular site had been made default but deleted later.
Timeline filter can now be added for Baseline card in dashboard.
When the password is reset from the mobile app, a success/ error message will be displayed.
Role permission definition for Inventory has been fixed. Now users of a role will have Inventory module access permission based on the definition.
Service Request module will now work without the dependency on “payment type” field.
Inventory list for all items will be displayed without throwing an error even if an Item has cost type as “LIFO”.
When an “audience” was created by a user in main app, and that user got deleted in the app, now the name of the user who created that “audience” will be displayed instead of blank value.
February 28, 2022
Timeline - It helps users to craft maintenance job plans with duration for each technician. It also aids the user to identify any timing conflicts and make adjustments as work progresses.
Enhancements in the Audience module along with the additional capability for filtering of records.
Revamped UI for the summary page of Items in the Inventory module.
IOS mobile app now supports Induction module.
Android mobile app now supports Duration field in Template/Form and Summary page.
IOS mobile app will now display confirmation dialog boxes (configured in stateflows).
“Open form” and “Open Summary” features added to Custom Button actions.
Add attachments(documents, pictures, etc) as part of each Items & Tools in the Inventory module.
Display of Audience groups in the list page of Community module's Announcements, Deals & Offers, Neighbourhood, News & Information features.
When the description of a work order is large, the description widget size will increase dynamically in workorder summary page.
In workorder module, while adding images to the tasks, the images will now be mapped to both “Before” and “After” section as per the user’s discretion.
Calculation of duration of the Visitor will now be based on check-in and check-out time.
Axis label placement and color contrast issues in Dashboard has been fixed.
Inspection can now be conducted for “current asset” as scope category.
Few UI issues in iOS mobile app has been fixed.
In the Android mobile app, updated data will be displayed post refreshing the list pages.
February 21, 2022
Facilitates configuration of form rules in Visitor Kiosk application.
Supports Stateflows for Inspection and Induction modules in android devices.
Ability to view all the inventory items using a lookup wizard in Purchase Order, Purchase Request, Quote, Inventory Request, Transfer Request forms.
Supports manual configuration of User permission to access Inventory.
Supports addition of user-definable fields (custom fields) in Inventory Category module template.
Facilitates display of all the user-definable fields (custom fields) in Preventive Maintenance Summary page.
Configuration to define the scope (access to platform features) for Users has been developed.
While creating a field in all templates, the link name (unique field name accessed by API & scripts) will also be displayed.
In the Asset module, for a particular asset, all the associated work orders can be viewed for iPhones.
Seamlessly add attachments(documents, pictures, etc) in android phones.
Preventive Maintenance template handles lookup fields (lookup fields are fields that map other modules to the current module).
Post deleting an attachment in work orders, the system now accepts reuploading of attachments without throwing an error.
In Asset module, while exporting the asset data (to excel, csv, etc), columns were getting duplicated, it has been resolved.
Reports for workorder will support Space module's fields as a dimension.
Fixes in UI of listview page of alarms in alarms module.
February 14, 2022
Auto update of Unit Price in LINE ITEM subform in Purchase Order, Purchase Request modules based on the Last Purchased Price instead of Selling Price (Selling Price should be considered as Unit Price only for Quotation module).
Revamped UI of Tenant Module's List & Summary page.
Optical Character Recognition (OCR) feature enabled in Android app.
Now Pagination is supported for Workflow rule and Notifications.
Agent trigger rule supported in IoT app.
Issue in addition of multiple labourers in In Work Order module under “Items & Labour” section and Add Labour subsection - fixed.
Multiple issues in Work Order tasks such as multiline text (iOS mobile app) - fixed.
Unable to deselect the value which added in a lookup field (mobile app) - fixed.
In mobile app, once a filters or sort criteria is added, it needs to cleared to provide a new criteria - Fixed. Now without clearing, the sort and filter can be edited.
Issue in Multi-language translation of status in summary page - fixed.
February 7, 2022
Induction module released in Android WorkQ app.
Change status action added in workflows, custom buttons, stateflows, and approval process.
Supported large text field for long description in "Terms and conditions" module.
More detailed history/ activities captured for Service Request.
Supported transform hooks for agent via script.
Mobile lookup filter UI enhanced.
Site Switch feature supported in iOS WorkQ app.
Signature field enabled for custom modules.
In Analytics -> Add Points, Points / Assets list keep loading if there are no assets - fixed.
Dashboard filters not applied when downloading as PDF - fixed.
Floorplan search not working when having many desks/spaces in the floorplan - fixed.
Duration field UI glitches in form - fixed.
Wrong work order comments count in list page - fixed.
Unable to delete Inspection attachments - fixed.
Fixed offline issues in tasks and stateflow.
January 31, 2022
Site Switch enabled in Android WorkQ app.
Email notification templates supported placeholders for URL attachments.
Nice URL & view folder supported for all views in Portfolio.
Enabled advanced filter for Sites & Building module.
PM - Task templates will list only active asset categories.
Added validation while deleting a role with any user associated with it.
Added new tab in quote summary which will list all non-primary fields.
Supported "Tax component display toggle" in form builder for PR, PO, Quote line-items section.
Workorder resolve button in mobile does not validate task completion while offline - fixed.
Documents not filtered based on scope in the iOS mobile app - fixed.
Not able to add new scheduled reports - fixed.
January 24, 2022
Allow create option provided for lookup fields in the form.
PM Resource Planner search optimized.
Prefill last purchased price in PO/PR form line items.
Added uploaded time for before and after images in the task.
In PO/PR/Quote line items, introduced an option to hide the tax components in the form.
Autofill description of item type/ tool type in PO/PR/Quote line item form.
Pagination supported for tenant portal users list.
Android mobile app crashing while drill down to work order list from the dashboard - fixed.
Unable to add custom fields to tool type module - fixed.
Creating audience with role not working - fixed.
Schedule report was not working - fixed.
Hidden file fields not shown in the summary page issue - fixed.
January 17, 2022
Inspection module released in iOS apps.
Time log tab introduced in workorder summary.
Product banner added on top for delegated user.
Account level time format settings introduced.
Item type & Tool type summary UI enhanced.
Site type & managed by not displayed properly in sites list issue - fixed.
The form used for creation not getting opened during the edit of Inspection - fixed.
January 10, 2022
Multi-controller discovery is now supported in the commissioning page.
Transform script support for Agent types other than Facilio & Niagara.
Approvals tab now supported for web portals.
Created by field enabled in work order summary page.
Profile page released in iOS apps.
Now delegated user get notified while creating delegation.
Date and time format was not saving in company profile - fixed.
Vendor lookup not displaying all records PM form - fixed.
New fields not showing up during import because of cache - fixed.
Scroll not smooth in workorder summary item tab - fixed.
January 3, 2022
Inspection module released in android WorkQ app.
New field type “URL” supported in form builder.
Added invitation link expiry time in the invitation email.
Proper error message added in reset password page.
Summary page added for contact directory and admin documents modules.
Changed primary field as a hyperlink in list view for ease of use.
Removed large multiline text field from view column customization.
Filter not working for String fields if the search term has “-” - fixed.
Multi Receivables were getting created when PO is updated or receipt is added - fixed.
December 27, 2021
Now user has the ability to delegate views, approvals, dashboards, and all email notifications to another user.
Profile page added in WorkQ android app.
Reading report templates is now supported for dashboard filters.
Items and tools count was not refreshed in summary when new item/tool types are added - fixed.
Edit storeroom from list redirection not working - fixed.
Updating line items not reflecting in transfer request - fixed.
Multi lookup fields not rendering in work order summary page - fixed.
Lookup field hyperlink redirection was not working in custom module summary page - fixed.
December 20, 2021
Added stacking analytics in workplace management.
Security update - Log4j updated to 2.15.0.
Publish & Revision support added in terms & conditions.
Data scoping support added in user delegation functionality.
Option to map custom script for dashboard cards.
Custom buttons is now supported for assets and purchase orders list view.
Star rating question type added in inspection.
New currency codes (SAR, OMR) added to company settings.
Inventory request quick create form was not working - fixed.
Terms & conditions module filter was not working - fixed.
Custom fields display issue in inspection summary - fixed.
Tenant, vendor portal custom logo resolution fixed.
December 13, 2021
Now announcements can be cloned to create new announcements.
Introduced permissions for Terms and Conditions module.
Enabled estimated end, scheduled start fields in form builder.
Now admin can delegate data scoping, dashboards & views to another user.
Invite link in email not handled for custom domain - fixed.
Forgot password email breakage - fixed.
Unable to answer MCQs in Inspection in AU region - fixed.
Client contact summary page: List overview redirection issue is fixed.
Service catalog image get deleted while edit - fixed.
December 6, 2021
Audience functionality supported in Announcements & News Modules.
Form rule supported in custom button and approvals forms.
State transition flow execution time optimized.
View folder now supported in iOS WorkQ & Portal apps.
Option to export data points in IoT app.
Disabling user invite mail for SSO enabled accounts.
Issue in Service catalog sharing - fixed.
Item type category shows ID instead of name - fixed.
Item type selling price defaults to "-1" while editing the record.
November 29, 2021
Store to store transfer requests & shipment modules released.
View folder now supported Android WorkQ and Portal apps.
Added "Tasks Completed Count” column in workorder export.
History supported for inventory requests module.
Now user list can be filtered by name & email.
Signature field not working in some android mobiles - fixed.
Permission issue in scanning asset for some android mobiles - fixed.
PM - Resource planning summary not rendering - fixed.
November 22, 2021
Markdown texts supported for comments.
Users who are taking leave can delegate approvals and tasks to another user.
User management UI enhancements.
Inventory items list view UI enhancements in storeroom summary page.
Radio button display type supported for boolean type fields.
FormBuilder integrated with custom button and approval actions.
Workflows supported for attachments.
Image upload not working in inspection question description - fixed.
Sorting field issue in dashboard reading table - fixed.
Login page crash in specific android device - fixed.
November 15, 2021
PM - End date configuration for trigger is supported now.
Import history UI enhancements.
Performance optimisation for assets and workorder listing.