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#1 Field Service Management Solution

Field service management software for seamless, efficient, and scalable operations

Empower your field teams, dispatchers, and vendors with a unified field service platform. Automate job assignment, track field execution in real time, and deliver exceptional service outcomes, across every site, every time.

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Why High-Performing Field Crews Choose Facilio’s FSM Software

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Unified Field Operations

Manage scheduling, dispatch, invoicing, and CRM from one connected platform that keeps field and office aligned.

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Fast, Effortless Onboarding

Deploy in days with simple configuration, quick user setup, and no IT complexity so teams start fast.

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Mobile-First Field Service App

Technicians view, update, and complete jobs on the go with offline access, smart checklists, and live sync.

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Automated Field Workflows

Timesheets and trip approvals run with workflow automation that cut admin time and ensure accuracy.

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Smart Skills-Based Dispatch

AI routing assigns the right technician by skill, location, and workload to improve response time daily.

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Vendor and Contract Automation

Onboard vendors, manage compliance, and track renewals from one place with alerts that keep teams on time.

Powering exceptional field service outcomes for enterprises across US, UAE, Australia, New Zealand, & UK

30%
Drop in Reactive Call Volumes
40%
Increase in Operational Visibility
97%
SLA Adherence Across Sites

Everything you need in one field service management solution

Smart dispatch & field scheduling

Intelligent job scheduling that maximizes technician productivity

Facilio’s field service dispatch software automates scheduling and dispatch using skill, location, and SLA logic to keep jobs on time and crews productive.
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Auto-match jobs to technicians by skills, location, and availability for precise dispatch every shift.

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Rebalance workloads automatically with SLA-aware scheduling that adapts to changing priorities.

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Track crews in real time with geofenced check-ins and live maps to ensure timely job completion.

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Mobile field service app

Mobile field service app for real-time job updates and seamless workflows

Facilio’s field service management app enables technicians to manage jobs, assets, and compliance tasks anytime. Stay efficient, accurate, and compliant on the go.
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Execute assignments offline with access to work orders, e-signatures, and asset details anywhere.

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Guide technicians using smart checklists, safety workflows, and instant access to manuals.

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Validate work with time tolerance limits, geofencing, and QR check-ins for real-time accountability.

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Integrated inventory management

Keep your field teams fully stocked by integrating inventory with jobs

Facilio’s field service application software centralizes parts and tools, automates replenishment, and keeps every technician stocked and ready.
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Track and manage inventory across vans, storerooms, and sites with unified dashboards and smart stock bins.

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Automate purchase requests, RFQs, and restock approvals with threshold-based alerts.

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Integrate inventory with work orders to reserve or transfer parts instantly and maintain real-time cost visibility.

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Asset management & tracking

Gain full visibility and control of your field assets from day 1 to retirement

Facilio lets you digitise every asset, automate maintenance triggers and track location, health and compliance, all from one field service solution.
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Assign QR-coded assets into groups and categories, mapping their location and usage for real-time oversight.

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Automatically generate planned or reactive work orders tied to MTBF, MTTR, and cost tracking.

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Transfer, reassign, or retire assets across sites while linking manuals and safety plans for audit-readiness.

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Vendor & contract lifecycle automation

Automate vendor onboarding and contract management, from RFQ to renewal

Facilio streamlines vendor onboarding, contract creation, and performance tracking so field operations stay fast, transparent, and audit-ready.
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Onboard vendors in hours using mapped territories, public forms, and automated document approvals.

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Manage contracts with version control, legal PDF support, and built-in RFQ-based flows for efficiency.

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Automate invoicing, renewals, and credit notes while tracking vendor scorecards and compliance daily.

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Work order automation

Automated work orders that ensure faster, transparent field service

Facilio FSM digitizes work order creation, assignment, and tracking, making every step instant, auditable, and SLA-compliant for field teams and managers.
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Auto-generate recurring, reactive, or inspection jobs based on asset type, schedule, or event triggers.

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Build custom approval and escalation flows, set SLA thresholds, and ensure timely resolution of work orders.

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Track work order status and technician progress in real time, with photos, notes, and digital signatures.

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Invoicing & billing automation

Accelerate payments with automated invoicing, billing, and approvals

Facilio’s field service software for enterprises, eliminates billing delays with automated invoicing and approvals, turning every completed job into faster cash flow.
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Instantly create invoices and credit notes linked to work orders, contracts, or site activity.

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Bill accurately based on man-hours, appointment, contract, or unit, with automated approval workflows.

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Sync with ERP systems, track payments in real time, and stay audit-ready with full ledgers.

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Analytics, reporting & compliance

Real-time reporting & insights to improve your field service delivery

Facilio’s field service management software turns field data into compliance reports & live dashboards that track vendor, employee, or technician performance.
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Track technician productivity, vendor scorecards, and SLA health with real-time self-serve dashboards.

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Build custom reports on service KPIs or other business needs by site, contract, or region, without IT support.

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Export compliance logs and KPI reports for audits, reviews, and ongoing service improvement.

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A Global Benchmark in Field Service Technology & Recognized as a CMMS Leader in the 2025 Verdantix Green Quadrant

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Adaptable field service management for all industries

Transform Service Delivery for Offices & Campuses
  • Automate Service Requests & Scheduling
    Easily assign and track work orders using field service management software, ensuring SLA compliance across all office sites.
  • Centralize Vendor & Contract Management
    Digitize contracts and manage vendors with a unified field service program, maintaining full audit trails and compliance.
  • Real-Time Technician Tracking
    Monitor technician location and job progress in real time with a mobile field service app for total visibility.
Office Spaces
Healthcare
Education
Real Estate
Retail

Deliver frictionless service for every site. See how Facilio unifies dispatch, execution, and compliance across your portfolio.

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Plug your field service software into your existing enterprise tech-stack

Integrate your field service application software with ERP, HR, and procurement systems in minutes, using Facilio’s built-in integrations and open APIs.

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Enterprise-Grade Security & Compliance

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Service data protection
Facilio FSM safeguards work order data, technician records, and contract documents with enterprise-grade security.
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Bank-grade data encryption & control
End-to-end encryption, secure APIs, and strong authentication protect all service records, photos, and digital signatures from breaches.
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Audit-ready logging & compliance suite
Automatic logs for every work order, dispatch, and completion help you stay compliant with regulations and service standards.
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Granular role-based access management
Custom role permissions ensure only authorized staff can view, edit, or approve sensitive service workflows and records.

Success stories from portfolios powered by Facilio’s field service platform

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“Facilio stood out for its ability to streamline processes, unify fragmented systems, and foster a more connected and efficient way of working. The platform’s intuitive interface requires no technical expertise, and real-time in-app notifications help us stay on top of priority tasks.”

Rob Devereux,
CEO, ICD Brookfield Place
1250+
Centralized spaces managed
120+
Automated FDD rules enabled
990K
sq. ft office space coverage
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Company size

Enterprises

Industry

Commercial Office

Read Case Study
ICD Brookfield Place
Kingsmede
Dubai World Trade Centre

Elevate experiences, improve compliance, and minimize risk with Facilio.

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Frequently Asked Questions

How does field service management software work?
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Field service management software is a digital platform that automates scheduling, dispatching, work orders, invoicing, and payments for mobile workforces. Facilio's FSM software streamlines every step from job booking to payment collection, helping field service businesses boost efficiency and customer satisfaction with real-time tracking and automated workflows.
How does Facilio’s FSM solution improve efficiency?
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Facilio’s field service scheduling software automates job assignments, optimizes technician routes, enables offline mobile access, and provides real-time visibility into field operations. Automated workflows for scheduling, invoicing, and payments reduce admin time by up to 50%, letting teams focus on service delivery instead of paperwork while maximizing billable hours.
Which industries use field service software?
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Field service software is essential for HVAC, plumbing, electrical, cleaning, locksmith, appliance repair, and landscaping businesses. Any service company with mobile technicians benefits from Facilio's scheduling, dispatch, inventory, and invoicing automation to improve operations and grow revenue with better customer satisfaction.
Which businesses can use Facilio’s FSM app?
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Facilio's field service management software offers flexible pricing and scalable features, ideal for businesses of any and all sizes. Start with core scheduling and dispatch, then add inventory, vendor management, and advanced analytics as your business grows—no long-term contracts or setup fees required for easy onboarding.
Does Facilio FSM have a mobile app for field tech?
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Yes, Facilio’s field workforce management software provides a mobile field service app, giving technicians access to work orders, asset details, checklists, timesheets, and payment collection. Technicians can capture photos, get e-signatures, update job status, and navigate to sites—all from their mobile device for maximum productivity in the field.
How does field service software reduce costs?
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Field service scheduling software optimizes technician routes, reduces travel time, automates paperwork, and prevents double-booking. Facilio's smart dispatch matches jobs to the nearest available tech, cutting fuel costs and maximizing billable hours for higher profitability and lower operational expenses.
What features should I look for in FSM software?
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Essential features of field workforce management software or field service software include automated scheduling, mobile app access, GPS tracking, work order management, invoicing automation, inventory tracking, vendor management, and real-time analytics. Facilio offers all these plus contract management, compliance tools, and integrations with accounting and payment platforms for complete field service management.
How quickly can I deploy field service software?
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Facilio’s field workforce management software deploys in weeks, not months. Simple onboarding, intuitive interface, and dedicated implementation support mean your team can start scheduling, dispatching, and invoicing quickly. Scale features as needed—add inventory, vendor management, or advanced analytics without disrupting operations.