Modern CAFM Reporting KPIs for FM Service Providers

When it comes to cutting operational costs, improving occupant experience or selecting vendors- FM executives have little to no visibility to make optimisations.Understanding & tracking the right KPIs is the crucial first step to improve ops efficiency. Without KPIs, managing operations becomes a guessing game, with no way to quantify results.

Who is this e-book for?

This resource is built for operations heads, commercial leads, and C-suite decision-makers at facility management and integrated FM service providers. If you’re responsible for proving performance, winning renewals, or scaling contracts, you’ll need this on your desk.

Quick glance on what’s inside

The reporting problem no one talks about


Why spreadsheet-based reporting creates delays, hides inefficiencies, and risks client confidence.

What modern CAFM reporting looks like


The essentials of real-time, role-specific, action-ready dashboards that replace static exports.

How better reporting drives both client and ops success


See how leading FM teams use smart reporting to expand accounts, tighten margins, and boost SLA control.

Actionable checklist of 22 modern KPIs


A plug-and-play checklist of field, finance, and contract performance metrics used by the best in the business.