Handling Services
The services module of the application streamlines the strategies used to schedule appointments and execute work orders. Associating appointments for work orders is essential for optimizing resource allocation, minimizing downtime, improving productivity, enhancing customer service, facilitating better planning and coordination, and achieving cost savings. To navigate to this module, click the (Services) icon in the sidebar menu. The Work Order section appears by default as shown below.
The upcoming section explains how to configure a work order, an appointment and view the details of it.
Managing Work Orders
Unplanned maintenance is carried out to restore an asset to a condition in which it can perform its intended function and stabilize other abnormalities in a facilityManaging Appointments
Appointments play a crucial role in coordinating schedules among service providers, clients, and other stakeholders involved in completing work orders. This process is essential for efficientlyExecuting an Appointment
This section explains a typical workflow followed from dispatching to completion. Once an appointment is created, it must be dispatched to execute the maintenance activity.Updating a Work Order
Once a work order is created, an appointment must be scheduled to execute the work order. On completing the work order tasks, the work order status must be updated in the Work Order section.Other Functionalities
There are certain functionalities and icons associated with this section that facilitate various other activities.